North Carolina is one of five States (NY, NC, PA, SC, and WA) participating in America Serves, an initiative of the Institute for Military and Veteran Families at Syracuse University.  America Serves is a platform for public and private agencies and nonprofit organizations that provide services and resources to Veterans and their families in selected communities.  By February 2017, NC will have four regions where NC Serves will operate—Metrolina in Charlotte/Mecklenburg and proximal counties (August 2015 start), RDU/Fayetteville and surrounding counties (June 2016 start), Coastal in eastern NC (November 2016 start), and Winston-Salem/Asheville and surrounding counties (February 2017 start).

This newsletter highlights NC Serves Metrolina, as it has been in operation the longest and has significant accomplishments.  NC Serves Metrolina serves counties where 129,638 Service Members, Veterans, and their families (SMVFs) live.  Charlotte Bridge Home is the Coordination Center and has signed up 52 participating organizations and 187 participating practitioners in health care, education, housing, employment, benefits, recreation, and legal services.  An average of 102 unique Service Members, Veterans, and family members have entered the network each month, with a total of 1224 SMVFs served.  In the first year, provider referrals increased by 8%, with a total of 2,481 referrals.  The Coordination Center sees walk-ins at 2200 E. 7th Street, Charlotte, and SMVFs may call 1-855-425-8838 from 8:30 am to 4:30pm daily.  For more information, go to http://charlotte.americaserves.org/.

Updates on the four NC Serves sites will appear in future newsletters.